Category Archives: Announcements

Introducing Amped FIVE Filter Friday Videos

We are happy to announce our new Amped FIVE Filter Friday video series on the Amped Software YouTube channel.

Every Friday we will publish a video that teaches you how to use the filters in Amped FIVE. Learn how easy it is to use the Video Loader filter to load a video from a file, how to use the Local Stabilization filter to stabilize a shaky video by keeping the current selection steady, and much much more.

We have more than 100 filters in Amped FIVE, so we’ll be busy creating these videos for you! Subscribe to the Amped Software YouTube channel now, so you don’t miss any!

Below is the first video in our series: Filter Group: Load – Filter Name: Video Loader.

Happy Filter Friday everyone!

Introducing Temporary Work-From-Home Licenses, Online Training, and Digital Licenses

Today we are announcing important news to help our users and distributors to better cope with our software acquisition, activation, and learning processes during this difficult time. We do hope that everyone is staying safe, and we are thankful for the important work that you are doing in serving your communities.

TEMPORARY WORK-FROM-HOME LICENSES

With a lot of our users working from home, many are not able to access their workstation or move the dongle and installation to a computer they are using at home. During this time we want to help however we can in balancing solving cases and keeping safe.  For this reason, we are offering to our users who have a license with an active SMS (software maintenance and support) plan, the possibility to further install our software on other machines and activate it with a temporary digital license that will work until the end of May.

In order to request a work-from-home license, please contact our technical support, indicating your dongle serial and the email address of the user who needs access to the license.

If you are not a user yet, or your SMS has expired, don’t worry, feel free to contact us anyways and we’ll evaluate options to best help your organization.

ONLINE TRAINING

In order to continue to provide training to our users during this current state of emergency where travel is impossible, we are very excited to announce that we are now offering official online training sessions. The training will be live with one of our experienced trainers. We have already added the first classes to our training schedule, with more coming soon.

DIGITAL LICENSES

Effective immediately, we are providing digital licenses for all our products. Digital licenses will be our default option going forward.

Currently, most of our products have been protected by a USB dongle. However, shipping a physical component for our software is becoming increasingly complicated and risky at the moment:

  • We need to ship the parcel. We are working from home, but some of us need to go to the office to prepare the dongle shipment and to deliver it to the courier. If there are no alternatives, this can be done, but I’d rather have our colleagues stay at home for their safety and the safety of our community. Please note that Italy now is in full lock-down, most industrial and commercial activities must be closed if employees are not working from home, and we are allowed to go out only for strict necessities or emergencies.
  • The customer (end user and/or distributor) needs to receive the parcel. Similar risks as above for our customers. With millions of people around the world starting to work from home, finding someone available to pick up the parcel is another complication.
  • The shipping may be delayed. People can’t go out, so they are buying a lot online and couriers are overwhelmed with the amount of merchandise they need to move, clearly causing further risks for their personnel. We see that several of our shipments are experiencing quite a bit of delay, compared to our normally very efficient turnaround time.
  • Users need to work from home. Several of our users are currently working from home, and accessing the dongle or the computer they left in the office can be a problem if they need to use our products.

It has been a rather sudden decision, but for all the reasons above we decided to switch to digital licenses as the default license for the time being. What does it mean?

  • We don’t need to ship anything. Everything will be accessible electronically.
  • Faster access to your license. As soon as we process the order, you should be able to download and install the license.
  • Installation or activation wherever you are. Whether you are in the office, on the field, or at home, you can download and activate the software without the need for the dongle as long as you have available seats on your license.

Please note that USB dongle licenses will still be available as an option, but only if explicitly requested when placing an order: by default we will provide digital licenses. If you really need the dongle, you need to clearly specify this request and you should be prepared for the fact that shipping can take longer than usual for the next weeks or months.

As usual, if you have any questions on digital licenses, temporary work-from-home licenses, or need more information about online training, please feel free to contact us.

Be safe everybody.

We Are OK!

A group photo taken during our latest meeting, with everybody from home!

A lot of our users, partners, and friends reached out to ask how we are doing during this difficult moment with COVID-19 in Italy. Thank you for thinking and caring about us, this means a lot to us. In general, the situation is quite surreal. We are allowed to go out just for groceries and other necessary items, or to go to work, where working from home is not possible. 

At Amped, we are doing everything possible to keep us, our families and communities safe.

Even before the increase of cases and the complete lock-down, as a precautionary measure, I asked everybody to work from home as much as possible. We have all been working from home for three weeks already. At the moment, everyone in Amped and our families are OK, and we are doing everything possible to keep it this way. They say the peak in Italy will be this week, so in our “virtual” office we are all keeping in touch with frequent calls and funny memes in chat, just to keep it easy in this difficult time.

Because of all of this, we had to put on hold various events and training sessions that were already scheduled. We are monitoring the situation for the ones coming up in the next months, but for now, and for later, our main priority is the health and safety of our team and our users.

We know our users were excited to attend the Amped User Day we scheduled in Birmingham, UK on September 21, but unfortunately, we decided that it would be better for everyone if we also postponed this event for a later, safer time. We will let you know when we set a new date for it.

Other than that, we are fully functional: software development, sales operations, and technical support operations are working as usual. If we have conference calls, you might hear some children screaming in the background… but that’s about it.

While I hope it will not happen, I am truly afraid the virus will spread in many other countries like it did in Italy. Please be careful and do not underestimate the risks and the recommendations provided by your local governments.

Children all over Italy are drawing rainbows with this message to hang on their balconies or windows, spreading the message of hope and reassurance that “everything will be fine”, “andrà tutto bene”. My daughters drew this one and send you all lots of rainbows!

Be safe everybody, #andratuttobene #everythingwillbefine

Take care,
Martino

A Year Together! All 2019 Tip Tuesdays in One So You Can Rehearse and Prepare for a Productive 2020!

Dear Amped Blog readers! Thanks for being here today, December 31st, the last day of this wonderful year. But most of all thanks for following our Tip Tuesday appointments throughout the year. We’ve shared 51 tips with you this year and we sincerely hope they’ve been useful to you. (We made an exception to the weekly schedule in March, when the great Amped Replay was launched, that’s why they’re not 52.) We had positive feedback from you all in terms of visits and messages, so I’m excited to announce that Tip Tuesdays will continue in 2020!

Today’s tip is kind of a utility one: it provides a list to all the tips we’ve written this year, so you can quickly scroll or search through them and catch up with those you may have missed.

Continue reading

In Case You Missed It: See What Happened in 2019!

2019 was a very busy and exciting year for Amped Software! We set up a new business entity in the USA and have an entirely new team there. We launched Amped Replay, a new product for investigators. And products continued to evolve with numerous updates. Learn all about this and more in this 2019 Year in Review post.

In January we launched our Tip Tuesday blog series full of tips and tricks to help our users get the most out of the Amped solutions they already own or have on their wish list! You can find all of these tips on our blog here. We’ll be adding more in 2020, so remember to subscribe to get these directly into your inbox.

Quite a big and important change happened in February. We established a new business entity and a new team in the USA to better serve our customers in North America. The new business entity is called Amped Software USA Inc. and is based in Brooklyn, New York, and is a fully owned subsidiary of Amped SRL, the Italian headquarters. Our goal is to now work more closely with our customers in the USA and Canada and to offer them the level of professionalism and consistency that we at Amped Software have tried to foster throughout the world. So, for all software sales and training in North America, please remember to contact us through the new business entity above.

In February we also released Amped FIVE 12727 which included Timeline, Multiview, HEIC support and more. Read more about this update here and watch the video to see the new features in action.

Continue reading

Amped Software Continues to Be One of EMEA’s Fastest-Growing Technology Companies

We are so proud to announce that Amped Software has once again been recognized as one of the fastest-growing technology companies in Europe, the Middle East, and Africa (EMEA), ranking for the second year on the Deloitte Technology Fast 500.

“I am really satisfied with the results achieved again this year in Technology Fast 500 EMEA. It would be difficult to continue to maintain high growth rates for a long time without revitalizing, and for that reason, this year we decided to expand in two different directions,” states Martino Jerian, Founder and CEO of Amped Software. “At the corporate level, we opened a new office in the United States to better meet the needs of the North American market and to have a stronger and more direct presence. We also expanded our product offerings with a new software solution aimed at a wider market. Up until last year we were completely and exclusively focused on the needs of the specialized forensic labs, but this year we launched Amped Replay, which now makes our technology accessible to frontline police officers and investigators, enabling them to deal with video evidence easier and faster. I want to thank again this year my entire team, that is continually growing, and that made all this possible.”

The Deloitte Technology Fast 500™ EMEA program is an objective industry ranking that recognizes the fastest-growing technology companies in Europe, the Middle East, and Africa (EMEA) during the past four years. The program is supported by the Deloitte Technology Fast 50 initiatives, which rank high-growth technology companies by location or specifically defined geographic area. The Deloitte Technology Fast 500 program includes regional rankings for North America, Asia-Pacific, and EMEA. More information on the program is available at www.deloitte.com/fast500emea

Chicago Police Relies on Amped FIVE to Solve More Crimes

Police worldwide are increasingly relying on digital information from various sources to help solve crimes, including security videos. In order to improve the safety of their citizens, the Chicago Police Department has opened two new Tech Centers that include several tools, including Amped Software products, to help fight crime.

Surveillance video can be one of the more impactful forms of evidence and oftentimes the only source of evidence in a case. It’s the first port of call for any investigator building a case. Time is often crucial and the quicker a detective can obtain and view footage the better.

With Amped FIVE, Chicago Police officers were able to analyze and process surveillance video from around a crime scene to help speed up the process of capturing the suspects. With FIVE they are able to improve the exposure of a video to get a better view of a vehicle in that video and with the 100+ filters available in one complete software package, they are able to restore the image in order to identify the vehicle model and the license plate.

“They went out and they processed every video,” Bureau of Detectives Chief Melissa Staples said. “They were able to play it and download it and review it. If it were not for the video and the license plate readers that our department has, we would not have gotten to where we were as quickly as we did with an arrest in that case.”



Click here to learn more about the new Area Tech Centers.

Contact us to learn more about our full line of solutions that have been developed to assist an entire organization with all investigations, starting from the field, up to the forensic lab, and then to the courtroom.

Your Input is Needed for Windows XP Support! Keep or Kill?

One thing we are very proud of here at Amped is the efficiency and compatibility of our products. Although you will get the most out of Amped FIVE with a nice performing machine, you can also use it on any modern, and often not so modern, laptop. A few years ago we were able to deliver a decent training course in a location where users had a Pentium laptop with 1 GB of RAM. Definitely not something we really recommend, but it somewhat worked with most of our examples.

Most of our products are offered in the same installer in both 32 bit and 64 bit versions.  Despite the discontinuation of Windows XP in 2014, 12 years after its launch, we are still trying to support it in our products, to guarantee maximum compatibility of our products with any system.

Over the years, however, keeping the compatibility with Windows XP has been an increasing struggle and every time we need to update external third-party libraries or tools some new issues related to Windows XP support pop up. We are at a point where we are not sure anymore if it’s worth still spending our precious development time towards this need. We hope none of you still need to use Windows XP as the main working machine, but there may be some cases where this is still helpful (for example controlled codec installation on a Windows XP virtual machine for legacy proprietary video formats). Furthermore, using Windows XP has become very dangerous since security updates are not even available anymore.

So, the question is, should we kill Windows XP support in Amped FIVE (and our other products) or there is a reason to keep it?

Please help us with this one-minute survey, or contact us if you want to discuss this with us.

We appreciate your feedback!

Amped Replay: The Enhanced Video Player for Modern Policing

Today we have launched Amped Replay, our enhanced video player for modern policing.

You can find all the usual details in the press release and more info on the product webpages. What I want to add here, though, is some background information about the why and how of this new product.

I believe Amped Replay may be the most important product launch since the initial Amped FIVE release in 2008. Maybe even more than that, since it widens our scope as a company. Continue reading