Category Archives: Announcements

Register for Webinar: How to Quickly Process All Your Videos (And Audio) for Release in Amped FIVE

Amped FIVE already plays and converts video from nearly any source: from bodyworn cameras to proprietary CCTV. FIVE has also become a standard tool for getting the best evidence from all your video sources: from analysis to enhancement. But once you have the video or image, and it is time to send it out of your office, what can you do to make sure personal information isn’t accidentally released as well? 

In this webinar, we will discuss how Amped FIVE can be used for everything: converting proprietary videos, enhancing a license plate or face, and also audio and video redaction. 

Join Blake Sawyer from Amped Software and learn why one tool is really all you need when it comes to video and image forensics.

Certificates:
After viewing this webinar you will be issued a certificate by email documenting that you have taken part in the session.

Please share with any friends or colleagues who might also be interested. 

REGISTER NOW

Amped Replay Update 16856: Introducing Spotlight, Project Files Import/Export, and Descriptions for Bookmarks

Here we are yet again with another update to Amped Replay, our enhanced video player for police investigators to conduct a first-level analysis of their video evidence. With this update, investigators can now add a spotlight to areas of interest, import and export a project, and add a description to bookmarks.

Spotlight Tool

The Annotate tab continues to be essential when using Replay and so we continue to update and implement newly requested features.

We are excited to introduce the Spotlight tool that you can now find in the Annotation tab. Let’s see how it works.

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What is the Frame Rate?

This follows on very nicely from my previous post, ‘Where Is the Rest of the Video?’, where we had to analyze video metadata in order to answer questions about missing footage. In the case here, we have some discrepancies with the frame rate. Let us take a closer look.

The first thing to point out is that I have recently changed one of the Amped FIVE Program Options and I thought it was worthy of an initial mention.

I am coming across many more CCTV files with audio streams. Now, I am not saying that they all have noise, but they do have a stream. As such, I have changed my video engine default to FFMS with Audio.

This engine is now the default on new installations. However, if you have updated from a previous version, the old settings are retained.

Upon loading the video into Amped FIVE, I can see from the File Info tool that an audio stream has been detected, but the waveform envelope in the Player bar is empty.

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Amped Authenticate Update 16636: Improved PRNU Identification, More Robust Batch Processing, Updated JPEG QT Database, and More

Notwithstanding the disquieting COVID-19 emergency that is severely hitting the world, Amped engineers are lucky enough to continue working (from home), and so we are proudly delivering a new update to Amped Authenticate! Keep reading to discover what’s new.

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Introducing Amped FIVE Filter Friday Videos

We are happy to announce our new Amped FIVE Filter Friday video series on the Amped Software YouTube channel.

Every Friday we will publish a video that teaches you how to use the filters in Amped FIVE. Learn how easy it is to use the Video Loader filter to load a video from a file, how to use the Local Stabilization filter to stabilize a shaky video by keeping the current selection steady, and much much more.

We have more than 100 filters in Amped FIVE, so we’ll be busy creating these videos for you! Subscribe to the Amped Software YouTube channel now, so you don’t miss any!

Below is the first video in our series: Filter Group: Load – Filter Name: Video Loader.

Happy Filter Friday everyone!

Amped DVRConv Update 16432: New Formats and Support for the Spanish Language

We’re here with another new update for Amped DVRConv, our intuitive and powerful automatic batch converter for proprietary DVR formats.

Amped Software continues to grow as a global leader in the development of software solutions for image and video forensics. As we expand into new countries, we strive to constantly update our accessibility by adding additional language support to our software.

In this update, you will find support for the Spanish language, the fourth largest spoken language in the world.

We continue to support our users by evolving and updating our software to your specific needs. Recently, we handled support cases involving 4 new formats and each of these formats have been successfully added to DVRConv. Alongside this, we’ve also added 8 new variations of already supported file formats.

Remember that you can always view what formats are currently supported and have been recently added by clicking on the Help button within DVRConv.

After clicking Help the Amped DVRConv Help manual will open, here you can view all the formats currently supported.

As always, there is more coming as we continue to develop our software daily. Look out for future updates soon.

Don’t Delay – Update Today

If you have an active support plan you can update straight away by going into the menu About > Check for Updates within Amped DVRConv. If you need to renew your SMS plan, please contact us or one of our authorized partners. And remember that you can always manage your licenses and requests from the customer support portal.

Introducing Temporary Work-From-Home Licenses, Online Training, and Digital Licenses

Today we are announcing important news to help our users and distributors to better cope with our software acquisition, activation, and learning processes during this difficult time. We do hope that everyone is staying safe, and we are thankful for the important work that you are doing in serving your communities.

TEMPORARY WORK-FROM-HOME LICENSES

With a lot of our users working from home, many are not able to access their workstation or move the dongle and installation to a computer they are using at home. During this time we want to help however we can in balancing solving cases and keeping safe.  For this reason, we are offering to our users who have a license with an active SMS (software maintenance and support) plan, the possibility to further install our software on other machines and activate it with a temporary digital license that will work until the end of May.

In order to request a work-from-home license, please contact our technical support, indicating your dongle serial and the email address of the user who needs access to the license.

If you are not a user yet, or your SMS has expired, don’t worry, feel free to contact us anyways and we’ll evaluate options to best help your organization.

ONLINE TRAINING

In order to continue to provide training to our users during this current state of emergency where travel is impossible, we are very excited to announce that we are now offering official online training sessions. The training will be live with one of our experienced trainers. We have already added the first classes to our training schedule, with more coming soon.

DIGITAL LICENSES

Effective immediately, we are providing digital licenses for all our products. Digital licenses will be our default option going forward.

Currently, most of our products have been protected by a USB dongle. However, shipping a physical component for our software is becoming increasingly complicated and risky at the moment:

  • We need to ship the parcel. We are working from home, but some of us need to go to the office to prepare the dongle shipment and to deliver it to the courier. If there are no alternatives, this can be done, but I’d rather have our colleagues stay at home for their safety and the safety of our community. Please note that Italy now is in full lock-down, most industrial and commercial activities must be closed if employees are not working from home, and we are allowed to go out only for strict necessities or emergencies.
  • The customer (end user and/or distributor) needs to receive the parcel. Similar risks as above for our customers. With millions of people around the world starting to work from home, finding someone available to pick up the parcel is another complication.
  • The shipping may be delayed. People can’t go out, so they are buying a lot online and couriers are overwhelmed with the amount of merchandise they need to move, clearly causing further risks for their personnel. We see that several of our shipments are experiencing quite a bit of delay, compared to our normally very efficient turnaround time.
  • Users need to work from home. Several of our users are currently working from home, and accessing the dongle or the computer they left in the office can be a problem if they need to use our products.

It has been a rather sudden decision, but for all the reasons above we decided to switch to digital licenses as the default license for the time being. What does it mean?

  • We don’t need to ship anything. Everything will be accessible electronically.
  • Faster access to your license. As soon as we process the order, you should be able to download and install the license.
  • Installation or activation wherever you are. Whether you are in the office, on the field, or at home, you can download and activate the software without the need for the dongle as long as you have available seats on your license.

Please note that USB dongle licenses will still be available as an option, but only if explicitly requested when placing an order: by default we will provide digital licenses. If you really need the dongle, you need to clearly specify this request and you should be prepared for the fact that shipping can take longer than usual for the next weeks or months.

As usual, if you have any questions on digital licenses, temporary work-from-home licenses, or need more information about online training, please feel free to contact us.

Be safe everybody.

We Are OK!

A group photo taken during our latest meeting, with everybody from home!

A lot of our users, partners, and friends reached out to ask how we are doing during this difficult moment with COVID-19 in Italy. Thank you for thinking and caring about us, this means a lot to us. In general, the situation is quite surreal. We are allowed to go out just for groceries and other necessary items, or to go to work, where working from home is not possible. 

At Amped, we are doing everything possible to keep us, our families and communities safe.

Even before the increase of cases and the complete lock-down, as a precautionary measure, I asked everybody to work from home as much as possible. We have all been working from home for three weeks already. At the moment, everyone in Amped and our families are OK, and we are doing everything possible to keep it this way. They say the peak in Italy will be this week, so in our “virtual” office we are all keeping in touch with frequent calls and funny memes in chat, just to keep it easy in this difficult time.

Because of all of this, we had to put on hold various events and training sessions that were already scheduled. We are monitoring the situation for the ones coming up in the next months, but for now, and for later, our main priority is the health and safety of our team and our users.

We know our users were excited to attend the Amped User Day we scheduled in Birmingham, UK on September 21, but unfortunately, we decided that it would be better for everyone if we also postponed this event for a later, safer time. We will let you know when we set a new date for it.

Other than that, we are fully functional: software development, sales operations, and technical support operations are working as usual. If we have conference calls, you might hear some children screaming in the background… but that’s about it.

While I hope it will not happen, I am truly afraid the virus will spread in many other countries like it did in Italy. Please be careful and do not underestimate the risks and the recommendations provided by your local governments.

Children all over Italy are drawing rainbows with this message to hang on their balconies or windows, spreading the message of hope and reassurance that “everything will be fine”, “andrà tutto bene”. My daughters drew this one and send you all lots of rainbows!

Be safe everybody, #andratuttobene #everythingwillbefine

Take care,
Martino

Amped FIVE Update 16112: Introducing the Audio Panel, Audio Redaction, H.264 Quality and More

It’s time to introduce another update to Amped FIVE, our one-stop toolkit for all your video and image enhancement needs, and we’ve been working tirelessly behind the scenes to perfect our latest feature! Let’s dive right in…

The Audio Panel

Our user interface has a new look! Introducing the Audio Panel, allowing for the visualization of audio whilst simultaneously viewing your video files.

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The Power of Projects in Amped FIVE

Hi all, it’s been a while! I’ve missed you!!

I am currently going through the last few years of Amped FIVE training and it has highlighted several useful points that I want to pass on. All the points can get wrapped up neatly under one word: Workflow! And where does this get used the most? In our Amped FIVE projects.

A workflow is a repeatable pattern of activity and processes through which work passes from initiation to completion. Having workflows is a core requirement of any Forensic Image and Video Unit (FVIU), ensuring that the quality of work is maintained through standard operating procedures. The challenge for FVIUs, though, is that they are starting with a non-standard product; with every case, video and frame being different. Therefore, any workflow set for a technician or analyst must be dynamic, placing the importance on their competency to select the right tool, method and/or process to complete the objective.

Let us say that two analysts are requested to complete the same tasks – to locate a vehicle in CCTV footage, enhance the license plate and then create a small video clip for use within a legal system.

Analyst No.1 starts by copying the data from a media exhibit and then uses the tool they know best to quickly screen capture the video within its dedicated video playback software. This creates a new ‘working’ video file. This can be imported easily into the court presentation software, which creates another file for presentation. The analyst uses the working file to create several still images. They do this by utilizing another piece of software, and then they import those still images into image editing software. Attempts are made to conduct restoration and enhancement but with no success.

Analyst No.1 has used six different pieces of software and has created several files, that will all need to be saved and documented. Although they have completed the tasks, the workflow is complicated, the integrity of the exhibits could be questioned, and the processes used have caused a loss in the visual information that resulted in the enhancement being unsuccessful.  

How about analyst No.2?

They use Amped FIVE (of course). With FIVE’s ability to control everything from ingest, through file analysis and into the restoration process, a trained user is much more likely to avoid many workflow problems and get the results they require.

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